Review sentiment analysis for restaurants: free complaint snapshot | VectorTilt
Free tool

Review sentiment analysis for restaurants

Search your restaurant. We read the newest Google reviews and show what guests keep complaining about, with a real quote.

What review sentiment analysis shows

We split recent Google reviews into positive, mixed and negative, then group the complaints. You see the share of each and the words guests actually wrote.

How restaurant complaint themes are counted

Counts come from the reviews we classified, not from a model guessing a number. Each theme shows how many reviews raised it and a verbatim quote.

What this is not

This is a snapshot of the newest Google reviews, not every review ever left. We do not name reviewers, and we do not make health or food safety claims.

Questions about restaurant review analysis

What is review sentiment analysis for a restaurant?

It is a read of recent Google reviews that shows how many are positive, mixed or negative, and which complaints keep coming up.

Which reviews do you analyze?

The newest public Google reviews we can fetch, up to 50. Cached results stay for 24 hours for the same restaurant.

Is this restaurant review analysis free?

Yes. You can run up to 3 snapshots a day for free. Email unlocks the full themes and queues your free first briefing.

Do you store reviewer names?

No. We only use public review text and star ratings. Reviewer names are dropped before anything is stored.

What is the free first briefing?

A short guest report from your Google reviews: three learnings and a one-page PDF. Enter your email after the teaser to get it.