Paste a review or search your restaurant, pick a tone, and get a reply draft you can copy into Google. Nothing is posted for you.
These are unanswered reviews from the most recent sample we collected. Pick one for a draft, or send your email below for drafts of up to 10.
This is a draft. Read it, edit it, then post it on Google yourself.
Tell us your restaurant and email. We will draft replies for your newest unanswered reviews and send your free first guest report.
We use your email to send the first guest report and product updates. Privacy and Terms.
Thank the guest, mention what they enjoyed in your own words, and invite them back. Keep it short. Future guests read your replies too, so a warm line goes a long way.
Stay calm and do not argue. Thank the guest for telling you, apologise for the experience, say what you will look at, and offer to talk directly. Never share private details or blame the guest in public.
Do not promise refunds or freebies in public, do not admit legal or health liability, and do not name staff or the guest. If a review raises a health or safety concern, ask the guest to contact you directly.
Open your Google Business Profile, find the review, and tap Reply. Thank the guest, respond to what they said, and invite them back. Paste the review into this free tool to get a draft you can edit.
Reply within a few days, stay calm, apologise for the experience without arguing, and offer to continue the conversation directly. Short, fair replies reassure future guests.
Yes. You can draft up to 3 replies a day for free, no sign up needed. After you send your email we also draft replies for your newest unanswered reviews.
Yes. Search your restaurant, wait for the most recent sample we collected, and pick an unanswered review. DataForSEO can take about a minute the first time. We cache that sample for 24 hours.
No. You get a draft to read, edit and post yourself. We never post anything to your Google profile.
No. The review text is used once to write the draft and is not saved.
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